What is the name of your state (only U.S. law)? Washington
I entered into a contract with LA Fitness for a personal trainer 3 months ago. Since joining I have not received the sessions that I have paid for. The first month the trainer messed up the payment contract so we had to get that fixed. Then later that month he had a family emergency, then the next week he was sick. I have spoken with corporate and they assured me that the missed sessions would be added and taken care of last month. They were not. It was supposed to be escalated to the district manager and been taken care of...it was not. Now to this month, we are supposed to be scheduled for Mondays at 5:30 pm. Guess who didn't schedule us for a training session again. How much of this do I have to go through before they are breaking our contract, wherein I no longer have to keep paying them? I want out, the site location trainers as well as the corporate managers that I have dealt with are the biggest flakes I have ever known. It has been one headache after another and I just want to wash my hands of them and be done with them all together. What can i do?
I entered into a contract with LA Fitness for a personal trainer 3 months ago. Since joining I have not received the sessions that I have paid for. The first month the trainer messed up the payment contract so we had to get that fixed. Then later that month he had a family emergency, then the next week he was sick. I have spoken with corporate and they assured me that the missed sessions would be added and taken care of last month. They were not. It was supposed to be escalated to the district manager and been taken care of...it was not. Now to this month, we are supposed to be scheduled for Mondays at 5:30 pm. Guess who didn't schedule us for a training session again. How much of this do I have to go through before they are breaking our contract, wherein I no longer have to keep paying them? I want out, the site location trainers as well as the corporate managers that I have dealt with are the biggest flakes I have ever known. It has been one headache after another and I just want to wash my hands of them and be done with them all together. What can i do?