What is the name of your state (only U.S. law)? NJ
Hi,
I had a web appointment at PEP BOYS and arrived 45 mins before my appointment, the employee at the desk was very rude in saying that "we don't have any technician to do you job today" and when I requested and insisted that I have a successful web appointment confirmation, he showed the exit door to leave, at that point I insisted to get a written notice from him that he cannot perform the job in spite of having web confirmation. This is not the first time I faced this discrimination in the same PEP BOYS location. I kept on insisting the written proof denying service, he called the COPS for disorderly behavior and police have a report now. I gave them my statement and they left and I left the place too. Please let me know if I have a legal point to go against them. Police confirmed there are no charges against me but they have a police report. I feel so neglected and discriminated.
Hi,
I had a web appointment at PEP BOYS and arrived 45 mins before my appointment, the employee at the desk was very rude in saying that "we don't have any technician to do you job today" and when I requested and insisted that I have a successful web appointment confirmation, he showed the exit door to leave, at that point I insisted to get a written notice from him that he cannot perform the job in spite of having web confirmation. This is not the first time I faced this discrimination in the same PEP BOYS location. I kept on insisting the written proof denying service, he called the COPS for disorderly behavior and police have a report now. I gave them my statement and they left and I left the place too. Please let me know if I have a legal point to go against them. Police confirmed there are no charges against me but they have a police report. I feel so neglected and discriminated.