What is the name of your state? Texas
Hi,
I used my credit/debit card to purchase an online resume service. When I decided that I did not need the service anymore, I asked for a refund. They had not begin creating my resume yet. They said they were going to refund my credit card last week. I called them this morning and the lady keeps telling me "oh well, by law we have 60 days to do the credit." I couldn't understand why she kept repeating this over and over again. I told her that they had my money and that I did not receive any product so why would they hold on to my money that long?? But she just kept saying that over and over again. Can they legally do this (hold off for 60 days) if I have not received the product??
Thanks in advance!
Hi,
I used my credit/debit card to purchase an online resume service. When I decided that I did not need the service anymore, I asked for a refund. They had not begin creating my resume yet. They said they were going to refund my credit card last week. I called them this morning and the lady keeps telling me "oh well, by law we have 60 days to do the credit." I couldn't understand why she kept repeating this over and over again. I told her that they had my money and that I did not receive any product so why would they hold on to my money that long?? But she just kept saying that over and over again. Can they legally do this (hold off for 60 days) if I have not received the product??
Thanks in advance!