What is the name of your state (only U.S. law)? Arizona- I recently took my car to a Major Company to have two new tires installed. After the work was completed, I paid for the repairs and walked out to get in my car. I glanced down at the rear tires as I was about to open my door, and saw a huge puddle of brake fluid under my rear wheel.
I immediately told the Tech about the fluid, and they found more inside the shop, around the lift area. Had I not looked down and saw the puddle, I would have driven into traffic on a busy Phoenix street with absolutely no brakes. I filed a claim with their insurance company for the cost of fixing the lines, but the jist of the conversation was your on your own regarding the repair.
Now, Arizona law says the shop is supposed to perform a safety inspection, and inform you if your car is unsafe. So, either they did not do one at all, or they did, and were hoping I would get the car off their property before I noticed the leak.
Maybe I sould have driven out of the lot and killed someone? At the very least, an apology and an offer to have the lines fixed would be in order.
I immediately told the Tech about the fluid, and they found more inside the shop, around the lift area. Had I not looked down and saw the puddle, I would have driven into traffic on a busy Phoenix street with absolutely no brakes. I filed a claim with their insurance company for the cost of fixing the lines, but the jist of the conversation was your on your own regarding the repair.
Now, Arizona law says the shop is supposed to perform a safety inspection, and inform you if your car is unsafe. So, either they did not do one at all, or they did, and were hoping I would get the car off their property before I noticed the leak.
Maybe I sould have driven out of the lot and killed someone? At the very least, an apology and an offer to have the lines fixed would be in order.
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