What is the name of your state?Washington State
As is common in the restaurant industry, we have a policy for charging for canceled reservation. In particular, the policy states.
“When making reservations for parties of six or more, please note that we require a credit card to hold that reservation. If you are fail to come in and do not contact us within twenty four hours prior to that reservation, your credit card will be charged $10.00 per person."
The reason we do this is not because of an industry standard, and for those that care to quibble over that, just think about what would happen if you tried to get a refund on a movie ticked, an airline ticket, a hotel room reservation… the list goes on. The reason is to protect ourselves from people that simply decide to not show up without letting us know.
This policy is quoted on the company website, and is repeated when the reservation is taken (and credit card information is gathered).
Is there any legal basis for or against this?
As is common in the restaurant industry, we have a policy for charging for canceled reservation. In particular, the policy states.
“When making reservations for parties of six or more, please note that we require a credit card to hold that reservation. If you are fail to come in and do not contact us within twenty four hours prior to that reservation, your credit card will be charged $10.00 per person."
The reason we do this is not because of an industry standard, and for those that care to quibble over that, just think about what would happen if you tried to get a refund on a movie ticked, an airline ticket, a hotel room reservation… the list goes on. The reason is to protect ourselves from people that simply decide to not show up without letting us know.
This policy is quoted on the company website, and is repeated when the reservation is taken (and credit card information is gathered).
Is there any legal basis for or against this?
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