Returns

[JoBlack4949]

What is the name of your state (only U.S. law)? Arizona

We purchased a piece of equipment. I've spoken with the company sales people quite a bit on the phone with what our requirements were and assured us that it does what we needed to do. After we received the machine and did a week of testing, we find out that several things, and this came from the support team, it does not. We plan to stop payment and would like to know the implication of sending it back if they refuse to receive it. Other then the sale order, there were no signatures or contacts.

Any help would be greatly appreciated.

 

[Zigner]

What is the name of your state (only U.S. law)? Arizona

We purchased a piece of equipment. I've spoken with the company sales people quite a bit on the phone with what our requirements were and assured us that it does what we needed to do. After we received the machine and did a week of testing, we find out that several things, and this came from the support team, it does not. We plan to stop payment and would like to know the implication of sending it back if they refuse to receive it. Other then the sale order, there were no signatures or contacts.

Any help would be greatly appreciated.

I would strongly suggest that you not stop payment on any check you wrote.
What is the company's return policy? Communication is key in this matter.

 

[tranquility]

Go to:

http://www.azsos.gov/business_services/ucc/Uniform_Commerical_Code.htm#CHAPTER_2

Focus on 47-2313,47-2315, 47-2316, 47-2602, 47-2606.

 

[BL]

What is the name of your state (only U.S. law)? Arizona

We purchased a piece of equipment. I've spoken with the company sales people quite a bit on the phone with what our requirements were and assured us that it does what we needed to do. After we received the machine and did a week of testing, we find out that several things, and this came from the support team, it does not. We plan to stop payment and would like to know the implication of sending it back if they refuse to receive it. Other then the sale order, there were no signatures or contacts.

Any help would be greatly appreciated.

Fist of all ,when you're dealing with legal issues annd this legal forum is to be precise ,to the point ,and breif.

Not I received an Item . blahhh. no one can advise you here unless you do.

A pice of equipment doesn't have no substance.