safetouch security contract signed by employee

[sandmail101]

What is the name of your state (only U.S. law)? FL

I own a small business and i had safetouch security install a security system. i paid 900.00 up front for a 3 year contract that incl. installation and 3 years of monitoring service. after 3 years they started sending me a bill for monitoring - i contacted them to tell them i didn't want the service any longer - they continued to send me bills i contacted them 3 times later to be told that i signed a contract that would renew automatically for an add'l 2 years unless i contacted them 60 days prior to the end of the 3 years. i had them send me the contract,which was signed by an employee of mine. since i never signed this contract, am i still liable? they have now sent it to a collection agency and are charging $1149.00

[IsabellaSoriano]

Originally Posted by sandmail101

What is the name of your state (only U.S. law)? FL

I own a small business and i had safetouch security install a security system. i paid 900.00 up front for a 3 year contract that incl. installation and 3 years of monitoring service. after 3 years they started sending me a bill for monitoring - i contacted them to tell them i didn't want the service any longer - they continued to send me bills i contacted them 3 times later to be told that i signed a contract that would renew automatically for an add'l 2 years unless i contacted them 60 days prior to the end of the 3 years. i had them send me the contract,which was signed by an employee of mine. since i never signed this contract, am i still liable? they have now sent it to a collection agency and are charging $1149.00

was the employee acting as your behalf?

[sandmail101]

i do not remember giving her permission to do so and i don't remember getting a copy of this contract until they sent it to me when i requested it a couple of weeks ago

[sandmail101]

any suggestions?

[IsabellaSoriano]

Originally Posted by sandmail101

any suggestions?

i'm thinking the employee was at fault here. they signed it. was this reception? office manager? assistant?

[sandmail101]

asst. manager -

[sandmail101]

can you tell me what you would suggest i do?

[sandmail101]

how would they determine if she was responsible and if so, what could they do if she were?

[Zigner]

I think it was fairly clear that the "Assistant Manager" had apparent authority to sign the document. Furthermore, you used the services provided per that contract for THREE YEARS.

[sandmail101]

how do you say it was "fairly clear" that the asst mgr. had authority to sign the contract. and also i paid 900.00 for the 3 year contract which included monitoring service.