D
dhill
Guest
south carolina
i drove my car into valvoline instant oil change with no problems, and after their oil change/lube, my transmission shifter would not pull out of first gear. this problem was noticed immediately; as i was pulling out of their parking lot. i went back to have it rechecked, and they couldn't find a problem. i ended up fixing it myself, and in doing so, it was obvious that they had tampered with something they shouldn't have. i experienced numerous towing-related and other expenses, not to mention my own labor. i am asking them to reimburse me for those expenses (which are much less than what a transmission shop would have cost), but they claim no responsibility. i notified the better business bureau, and the national chain. if they still refuse, what should I do? if i sue, can i collect lost work time, lawyer fees, court costs, etc.?
i drove my car into valvoline instant oil change with no problems, and after their oil change/lube, my transmission shifter would not pull out of first gear. this problem was noticed immediately; as i was pulling out of their parking lot. i went back to have it rechecked, and they couldn't find a problem. i ended up fixing it myself, and in doing so, it was obvious that they had tampered with something they shouldn't have. i experienced numerous towing-related and other expenses, not to mention my own labor. i am asking them to reimburse me for those expenses (which are much less than what a transmission shop would have cost), but they claim no responsibility. i notified the better business bureau, and the national chain. if they still refuse, what should I do? if i sue, can i collect lost work time, lawyer fees, court costs, etc.?