F
Flalegalquestio
Guest
FLORIDA: After purchasing an new home air conditioner in December 2001, the unit experienced numerous problems and never worked correctly from the start. The company who sold the unit came out multiple times to "add freon" in an attempt to fix it. Now, the unit still does not work and needs to be replaced. Although there was a five year manufacturer warranty sold with the unit, the seller informs us that the manufacturer has since gone out of business. They are willing to replace the original A/C unit, but want to charge for the whole new A/C unit. They claim that they would only have replaced that unit the first year, but the 80 year old couple it was sold to was never informed of this. Instead, the seller continuously said the unit could be fixed by their multiple repairs. The seller is refusing to budge - but I feel that UCC and other implied warranties apply. The seller should have replaced the unit in the first place, and is now telling customers that they're out of luck due to their negligence and the manufacturer going out of business.
Any ideas on how to proceed through Florida legal channels now that the seller has taken this stance?
Any ideas on how to proceed through Florida legal channels now that the seller has taken this stance?