Spare Parts Availability

[PT Manufacturer]

I work for a power tool manufacturer (OEM) who sells to retailers, who sell to consumers. The products have a one year warranty on them and they are warranted by us. I've heard that manufacturers are required to keep spare parts on hand for consumers for 7 years from the date of manufacture, but I've also heard that it's 7 years from the date of discontinue. Is there such a law or policy? If so, could you please point me to it? If not, please let me know that too. Thank you in advance for your help.

 

[Zigner]

I work for a power tool manufacturer (OEM) who sells to retailers, who sell to consumers. The products have a one year warranty on them and they are warranted by us. I've heard that manufacturers are required to keep spare parts on hand for consumers for 7 years from the date of manufacture, but I've also heard that it's 7 years from the date of discontinue. Is there such a law or policy? If so, could you please point me to it? If not, please let me know that too. Thank you in advance for your help.

US Law Only

 

[ShyCat]

I suspect GEOStormChaser signed up again as PT Manufacturer hoping to get a different answer:

https://forum.freeadvice.com/consumer-contracts-guarantees-warranties-22/automobile-replacement-parts-law-475567.html

 

[Zigner]

I suspect GEOStormChaser signed up again as PT Manufacturer hoping to get a different answer:

https://forum.freeadvice.com/consumer-contracts-guarantees-warranties-22/automobile-replacement-parts-law-475567.html

I thought the same thing - but figured I'd fall back on the "go-to"