How many late notices did you get? What did the contract you signed state about non payment of the monthly rent? I would wager somewhere in there is something about auctioning off the contents of the unit if rent is not paid.
I was not notified that my storage unit would be auctioned off.
That happened when you were not there to pay the past due rent. I have been to many rental unit auctions and have seen folks show up and pay the rent prior to the auction. How did you plan to pay the rent over the phone?
According to the employee I spoke to 1 day prior, I would be able to satisfy the balance by the next day. I called early that morning with no answer, not even the answering machine. While at work I called again and again. Same day, a few hours later, I called again, the property manager answered and stated that my unit was auctioned off earlier that day.
You apparently did not think the documents were valuable enough or you would have paid the rent or removed them from the storage unit. If you are lucky the buyer of the stuff may come forward and offer you the documents. Expect to pay a fee for this.
Outside of fairly new furniture and clothes are my kids important informations, papers and other lifelong documents.
Sure there is. The best is called personal responsibility. If any of the info is used to your detriment, call the police.
Is there a law to protect people private information, checks,etc in a situation such as this
Chalk this up as a lesson learned.
If you feel my answer is rude, mean, snarky or in anyway not to your liking, I did my job. You don't need to tell me.
No private messages, I do not reply to them.