M
mountaingirl
Guest
What is the name of your state? New Hampshire
I sure hope you can help me. A telemarketer for AT&T promised me a program with a specific monthly rate to include all telephone services including local calling. I questioned her several times about this, and understood completely what she was offering. When I accepted her offer, it seems AT&T substituted another plan without local calling and has billed me three times as much. I don't want to pay this bill, since it is not what I was promised. They have responded very poorly and have sent the bill to a collection agency that is calling daily and writing threatening letters.
It's a matter of principal - I don't think I should pay triple for what I didn't order. Anybody know what I should do next?
Thanks for your help.
I sure hope you can help me. A telemarketer for AT&T promised me a program with a specific monthly rate to include all telephone services including local calling. I questioned her several times about this, and understood completely what she was offering. When I accepted her offer, it seems AT&T substituted another plan without local calling and has billed me three times as much. I don't want to pay this bill, since it is not what I was promised. They have responded very poorly and have sent the bill to a collection agency that is calling daily and writing threatening letters.
It's a matter of principal - I don't think I should pay triple for what I didn't order. Anybody know what I should do next?
Thanks for your help.