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Utility Company Complaint

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QSEQB6

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What is the name of your state (only U.S. law)? Florida

I recently received an (over)estimated bill from the local power co, yes monopoly. It's not my fault they couldn't get the meter reading but on top of that they overshot my bill. I tried to explain to them that it's too high but they wouldn't budge. What course of action can I take to get their attention? Is there someone or an organization/agency I can call to complain? The company claimed they're going to replace the meter but they would not be able to adjust the present estimated bill. So basically they're telling me to eat it. What a way to rip people off!

Picture if you have a meter running and one day it stops, and you know roughly how much the meter was but the billing company send you a ridiculously high bill. What would you do or what can you do?What is the name of your state (only U.S. law)?
 



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