P
PixieStix
Guest
What is the name of your state? washington
I have recently started working for a wireless company where I get company benefits for phone service. However, I now want to cancel services with my Sprint PCS phone. When I bought the phone there was no physical contract signed at time of purchase/activation. It was a verbal recording accepting activation when you call in to customer service to set up your account. This was Nov 2001 which was originally a 1 year agreement. Since then, I have accepted promotional plans that required a two year agreement. The last time they show my contract re-starting was June of 2002. Someone I work with said they can only hold me to 1 year of the contract based on a verbal acknowledgement. Is this true? How legal is the verbal recording? I never signed anything and I only verbally agreed to the original 1 year starting Nov 2001. If they can only enforce 1 year of the verbal agreement based on the last time it was "renewed" by accepting promotions, how do I get around them sending me a bill for the $150 cancellation fee anyways?
Any help would be great!
I have recently started working for a wireless company where I get company benefits for phone service. However, I now want to cancel services with my Sprint PCS phone. When I bought the phone there was no physical contract signed at time of purchase/activation. It was a verbal recording accepting activation when you call in to customer service to set up your account. This was Nov 2001 which was originally a 1 year agreement. Since then, I have accepted promotional plans that required a two year agreement. The last time they show my contract re-starting was June of 2002. Someone I work with said they can only hold me to 1 year of the contract based on a verbal acknowledgement. Is this true? How legal is the verbal recording? I never signed anything and I only verbally agreed to the original 1 year starting Nov 2001. If they can only enforce 1 year of the verbal agreement based on the last time it was "renewed" by accepting promotions, how do I get around them sending me a bill for the $150 cancellation fee anyways?
Any help would be great!
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