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dbid
Guest
What is the name of your state? arizona
sorry first time posting
I would like advise I own a retail jewelery store I sold a never worn watch to a client. 3 months later she lost a screw. I replaced the screw with one from her band she was ok with this. she never picked up watch but asked me to sell it. she shows up with her lawyer in my place of biz under the pretense she was checking the status. she introduced her lawyer as her friend soon her lawyer was doing all the talking. she wants me to refund her the original amount. I offered to replace the now missing link screw by sending the watch to the factory. that is my impression of my legal responcability
she stll wants a refund. she threatened me in my store to take me to court. what should I do. it is my impression that implied warrant of merchantability dictates me to replace the screw and that is all what advise do you have thank you
dbid
sorry first time posting
I would like advise I own a retail jewelery store I sold a never worn watch to a client. 3 months later she lost a screw. I replaced the screw with one from her band she was ok with this. she never picked up watch but asked me to sell it. she shows up with her lawyer in my place of biz under the pretense she was checking the status. she introduced her lawyer as her friend soon her lawyer was doing all the talking. she wants me to refund her the original amount. I offered to replace the now missing link screw by sending the watch to the factory. that is my impression of my legal responcability
she stll wants a refund. she threatened me in my store to take me to court. what should I do. it is my impression that implied warrant of merchantability dictates me to replace the screw and that is all what advise do you have thank you
dbid