What is the name of your state (only U.S. law)? Ohio
I went to a rent-to-own company to get a laptop for school. Before I signed the contract, I specifically told the sale person that I wanted a new one and that I was not going to pay that kind of money for a used one. He kind of gave me a smile and went to the back warehouse area. He came back and told me he would have to contact another store to get a new laptop. I have an HP Presario. He made a call and said that another store has one. I told him that I wanted written proof that the laptop is new. He printed the contract and highlighted the area where it said it is new. That was in August. I have made my payments on time. The last couple of days I have had some problems with logging on my internet. So I started to question how old is this laptop. Now my internet problems weren't because of the laptop, it was my router. But I did check to see how old this laptop is and found that the creation date is exactly Thursday, November 02, 2006, 7:18:33 AM. I looked in the program files, then went through properties and found the creation date. I am planning on having an independant computer technician verify that I am correct in determining the age of this laptop and put it in writing. Now, I would like to know what my recourse could be.What is the name of your state (only U.S. law)?
I went to a rent-to-own company to get a laptop for school. Before I signed the contract, I specifically told the sale person that I wanted a new one and that I was not going to pay that kind of money for a used one. He kind of gave me a smile and went to the back warehouse area. He came back and told me he would have to contact another store to get a new laptop. I have an HP Presario. He made a call and said that another store has one. I told him that I wanted written proof that the laptop is new. He printed the contract and highlighted the area where it said it is new. That was in August. I have made my payments on time. The last couple of days I have had some problems with logging on my internet. So I started to question how old is this laptop. Now my internet problems weren't because of the laptop, it was my router. But I did check to see how old this laptop is and found that the creation date is exactly Thursday, November 02, 2006, 7:18:33 AM. I looked in the program files, then went through properties and found the creation date. I am planning on having an independant computer technician verify that I am correct in determining the age of this laptop and put it in writing. Now, I would like to know what my recourse could be.What is the name of your state (only U.S. law)?