What is the name of your state (only U.S. law)? Texas
On Saturday (4/17/10) , I bought some hair extensions from a seller on Craigslist. They looked and felt fine when I bought them, but hair extensions are something that must be worn in order to know whether or not they are a good product (just like any health or beauty product, you can't tell if it's good or not without using it).
The ad described them as having the ability to be curled and straightened, and I could not do either, they were very puffy and frizzy. The ad said they had luster and shine, and the hair looks and feels dry. The ad said that I would get long term use and wear from the hair extensions (she told me I could reuse them for up to a year), and they looked ratty on the very first day.
I noticed all of this as soon as the extensions were in, and called the seller less than 24 hours later, notifying her of my problems with the product she sold me, however she refuses to refund my money. I spent a lot of money in order to have a good product, but I do not feel as if the product is good, I feel as though it is defective, and was misrepresented.
Do you feel as though I would have any chance of recouping my money in small claims court? Or does everything that is purchased from a site like Craigslist fall under "caveat emptor"? I would hope that I could stand before a judge an present my case, because I do not believe that the seller is being fair or reasonable, and is not using good business ethics.
Also, she supposedly imports this hair from another country, with the purpose of selling as a vendor. This is a business venture for her. Is this even legal for her to do without paying taxes? Of course I didn't care about that while purchasing, but I figure if I mention that to her, she would try to settle out of court and return my money for this product.
Please advise.
On Saturday (4/17/10) , I bought some hair extensions from a seller on Craigslist. They looked and felt fine when I bought them, but hair extensions are something that must be worn in order to know whether or not they are a good product (just like any health or beauty product, you can't tell if it's good or not without using it).
The ad described them as having the ability to be curled and straightened, and I could not do either, they were very puffy and frizzy. The ad said they had luster and shine, and the hair looks and feels dry. The ad said that I would get long term use and wear from the hair extensions (she told me I could reuse them for up to a year), and they looked ratty on the very first day.
I noticed all of this as soon as the extensions were in, and called the seller less than 24 hours later, notifying her of my problems with the product she sold me, however she refuses to refund my money. I spent a lot of money in order to have a good product, but I do not feel as if the product is good, I feel as though it is defective, and was misrepresented.
Do you feel as though I would have any chance of recouping my money in small claims court? Or does everything that is purchased from a site like Craigslist fall under "caveat emptor"? I would hope that I could stand before a judge an present my case, because I do not believe that the seller is being fair or reasonable, and is not using good business ethics.
Also, she supposedly imports this hair from another country, with the purpose of selling as a vendor. This is a business venture for her. Is this even legal for her to do without paying taxes? Of course I didn't care about that while purchasing, but I figure if I mention that to her, she would try to settle out of court and return my money for this product.
Please advise.
