Jitterbug27
Junior Member
What is the name of your state (only U.S. law)? Ontario, Canada
I purchased a TV from The Brick here in Ontario. When I picked it up from the warehouse, apparently, the warehouse guys gave me the wrong TV. Same manufacturer, same display type and same size, but wrong model. The model they gave me was worth much more. I called two days later and told them I had a different model than the one I purchased. They said they'd put a notation on the file for warranty purposes. 8 days later they called and said they want it back. I told them it's not my fault and I even called back to let them know. They threatened to sick collections on me if I didn't exchange it. My problem is that I mounted the TV and had to drill a hole in the stand to make it fit right. I've configured this TV and used it for a week. Do I have any rights to tell them no on the grounds its their error?
I purchased a TV from The Brick here in Ontario. When I picked it up from the warehouse, apparently, the warehouse guys gave me the wrong TV. Same manufacturer, same display type and same size, but wrong model. The model they gave me was worth much more. I called two days later and told them I had a different model than the one I purchased. They said they'd put a notation on the file for warranty purposes. 8 days later they called and said they want it back. I told them it's not my fault and I even called back to let them know. They threatened to sick collections on me if I didn't exchange it. My problem is that I mounted the TV and had to drill a hole in the stand to make it fit right. I've configured this TV and used it for a week. Do I have any rights to tell them no on the grounds its their error?
