What is the name of your state? KY
While setting up an emergency call device for an elderly relative (one of those things that automatically calls 911 if set off), my father was following the directions step-by-step from the manual. At one point, the instructions said something to the effect to, "after pressing the 'set' button, the device will emit an electronic beep to confirm the activation." Because there was background noise at the time, and my father was expecting the "electronic beep" to be something like that a digital watch he held it rather close to his head, about 4-5 inches. When the button was pressed, the device emitted a shrieking alarm at approximately 120-Db, it was the same sound as the emergency activation alarm. As a result of this, my father now has permanent hearing damage. Most prominently tinnitus, which is a constant ringing sound in your hearing if anyone isn't already aware. He says it is like hitting a tuning fork on a table and holding it inches from your ear, but the sound is 24/7. He has been attending a doctor who specializes in chronic pain, and we are wondering if he has any recourse against the manufacturer. Thank you!