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  #1  
Old 08-25-2009, 01:28 PM
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crest prohealth mouthwash/toothpaste

What is the name of your state (only U.S. law)? ny

proctor and gamble sent a letter stating that they admit there is a defect in their prohealth mouthwash & toothpaste products. a specific ingredient in the product causes the teeth to stain. as such, they ask me to sign a document stating that if they decide to pay for my dental cleaning based on future medical record examination and provide 2 free coupons for scope now, i will not sue. should my dentist feel the cleaning did not remove the stain, p&g "may" pay for a 2nd cleaning and if that doesn't work, then a teeth whitening. but it also says p&g reserves the right to not pay for the dental visit, x-rays, or cleaning altogether but i can keep those coupons. i didn't really read the entire thick package... just the last page

does it make any sense? or should i have a lawyer look through the thick packet? if so, what kind of lawyer should i seek? is it worth even talking to a lawyer?
  #2  
Old 08-25-2009, 01:47 PM
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Posts: 21,693
Quote:
Originally Posted by whatsthis View Post
What is the name of your state (only U.S. law)? ny

proctor and gamble sent a letter stating that they admit there is a defect in their prohealth mouthwash & toothpaste products. a specific ingredient in the product causes the teeth to stain. as such, they ask me to sign a document stating that if they decide to pay for my dental cleaning based on future medical record examination and provide 2 free coupons for scope now, i will not sue. should my dentist feel the cleaning did not remove the stain, p&g "may" pay for a 2nd cleaning and if that doesn't work, then a teeth whitening. but it also says p&g reserves the right to not pay for the dental visit, x-rays, or cleaning altogether but i can keep those coupons. i didn't really read the entire thick package... just the last page

does it make any sense? or should i have a lawyer look through the thick packet? if so, what kind of lawyer should i seek? is it worth even talking to a lawyer?
Is there anything wrong with your teeth?
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  #3  
Old 08-25-2009, 03:18 PM
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I am guessing that if there are no signs of staining on your teeth, then you prob. don't have a lawsuit. Just my thoughts, though you would need to consult with your attorney, I am sure there are some out there that specialize in cases such as this.
  #4  
Old 08-25-2009, 04:33 PM
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re:

there's definitely stains located on the sides of the teeth. i originally had my teeth whiten with zoom about 6 months ago. it was perfect. i then started using crest prohealth toothpaste and mouthwash for five months. my teeth had these "weird" stains that were not food stains. it was concluded that the stains were caused by the product. crest acknowledged that an ingredient inside their product caused the stain; however, their r&d team is working to rectify that problem based on the number of people affected by it. there hasn't been any research regarding the long term effect of that ingredient. the american dental association refuses to recognize or approve the product. there's currently a lawsuit pending in chicago against p&g regarding this as well. but p&g decided to issue a package to customers indicating they may pay for teeth cleaning should i decide not to pursue any legal avenues. so my question would be... if i don't know the long term effects of the ingredient, should i still sign that last page stating i agree to the dental cleaning and 2 free coupons in return to not sue? thanks!
  #5  
Old 08-25-2009, 04:51 PM
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There isn't going to be much money in a lawsuit for something as minor as this. Have you seen a dentist about the stains? Does he/she think they can be removed with a cleaning or whitening?
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  #6  
Old 08-26-2009, 02:14 AM
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re:

the dentist said my insurance won't cover another cleaning as i just had one a few months ago. but he's not sure as he doesn't have experience with that ingredient in crest prohealth. as of my knowledge, there is a lawsuit filed against p&g right now by a lawyer in chicago. he is claiming that the product caused him the same problem. what should i do? sign that agreement in hopes they'll pay for a cleaning?
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