Home     Law Advice     Insurance Advice     Community    
Dangerous or Defective Products : Click here for useful articles and FAQs for the following drug and medical device hot topics - Fosamax, Seroquel, Trasylol, NuvaRing, Medtronic Sprint Fidelis leads, Stryker Howmedica Hip Implants, Shoulder Pain Pumps
Go Back   FreeAdvice Legal Forum > ACCIDENT AND INJURY LAW > Dangerous or Defective Products

Powered by Attorney Pages


  Find An Attorney In Your Area    
 

Reply
 
LinkBack Thread Tools Rate Thread Display Modes
  #1  
Old 02-26-2002, 04:18 AM
sail
Guest
 
Posts: n/a

defective product


In November 2001 I purchased a custom CD-Rom of names and addresses from a mailing list company. After I installed the product, my computer froze, and excel didn't work. I called my computer company's tech support, and they had me delete all the files associated with the CD-Rom installation. When I called the company which sold me the CD-Rom data, they denied responsibility. After repeated attempts to get satifisfaction, I notified my credit card company of this dispute. They agreed with me, and cancelled the charge. However, the CD-Rom company has since sent the credit card company their license agreement which stated that the customer cannot export more than 100 records from the CD and get a refund. As I did export more than 100 records, they are saying I am responsible for paying the $720 fee. I exported the data in good faith that my computer would work with this data, and not shut down. Since I could not use this data, why am I responsible? The CD rom company originally agreed to allow me to access this data from their web site instead of using the CD, to which I agreed, however, they never sent me an access code. I do not know what to do next. I can't understand why I should pay $720 for data I could not access, or use, to say nothing of having my computer down for 2 weeks trying to fix excel. Please advise! Thank you in advance.
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump

All times are GMT -5. The time now is 08:11 AM.



IMPORTANT NOTICE
THE VIEWS EXPRESSED ON THIS PAGE WERE NOT REVIEWED BY THE EDITORIAL STAFF OR ATTORNEYS AT FREEADVICE.COM. Thousands of professionally prepared and reviewed questions and answers in 130 legal categories are to be found at the Question and Answer pages at FreeAdvice.com.

F
reeAdvice Forums are intended to enable consumers to benefit from the experience of other consumers who have faced similar legal issues. FreeAdvice does NOT vouch for or warrant the accuracy, completeness or usefulness of any posting or the qualifications of any person responding. Use of the Forums is subject to our Terms and Conditions which prohibit advertisements, solicitations or other commercial messages, or false, defamatory, abusive, vulgar, or harassing messages, and subject violators to a fee for each improper posting. All postings reflect the views of the author but become the property of FreeAdvice. Information on FreeAdvice or a Forum should not be relied upon and is not a substitute for advice from an attorney licensed in your jurisdiction who you have retained to represent you. To locate an attorney visit AttorneyPages.com. Copyright since 1995 by Advice Company. All Rights Reserved.