J
John JM
Guest
What is the name of your state? GA
Had a tooth lengthening done 5 months ago from a visiting Dr to my normal office since they didn't do surgery. No appointment was made concerning a crown afterwards. During this time the dentist retired & a new one took over the office. Went in for a cleaning 3 months later. Still nothing about a crown.Went in last week for another cleaning (had gum surgery a few years ago).
Mentioned a slight tooth ache. X-Ray showed decay under existing crown where tooth was lengthening was done. Dr. asked why there was no new crown. Told her that nobody scheduled one. Records show work was preformed for new crown to be done, but nothing about scheduling. Dr said they "dropped the ball" by not scheduling the crown months ago. Now I need a root canal to remove the decay from the exposed crown. Had it done by same Dr who did tooth lengthening in his own office last week. They want to do the crown there as well. Who should pay for this work? I agree to the new crown & already paid tooth lengthening, but not the $ 500 root canal. Office manager doesn't see my problem. Wants the money anyway. Any help?
John
Had a tooth lengthening done 5 months ago from a visiting Dr to my normal office since they didn't do surgery. No appointment was made concerning a crown afterwards. During this time the dentist retired & a new one took over the office. Went in for a cleaning 3 months later. Still nothing about a crown.Went in last week for another cleaning (had gum surgery a few years ago).
Mentioned a slight tooth ache. X-Ray showed decay under existing crown where tooth was lengthening was done. Dr. asked why there was no new crown. Told her that nobody scheduled one. Records show work was preformed for new crown to be done, but nothing about scheduling. Dr said they "dropped the ball" by not scheduling the crown months ago. Now I need a root canal to remove the decay from the exposed crown. Had it done by same Dr who did tooth lengthening in his own office last week. They want to do the crown there as well. Who should pay for this work? I agree to the new crown & already paid tooth lengthening, but not the $ 500 root canal. Office manager doesn't see my problem. Wants the money anyway. Any help?
John