What is the name of your state? England, UK
I bought a bike lock from Halfords, a well-known and respected retailer. I have only had it for a month and I have looked after and used it properly. I locked the bike to a bike rack and I now I cannot remove it because the lock has jammed. I am having to ask staff of my university science site to remove it with an electric saw, as it is far too thick too cut through with bolt-clippers.
Bearing in mind that I am in this case lucky for having easy access to an electric saw when I could have parked it miles away from anywhere.
I'm aware that is a US law forum, but assuming the law is the same on this matter, I'd like to know if the company have broken any laws with a product defection like this.
I bought a bike lock from Halfords, a well-known and respected retailer. I have only had it for a month and I have looked after and used it properly. I locked the bike to a bike rack and I now I cannot remove it because the lock has jammed. I am having to ask staff of my university science site to remove it with an electric saw, as it is far too thick too cut through with bolt-clippers.
Bearing in mind that I am in this case lucky for having easy access to an electric saw when I could have parked it miles away from anywhere.
I'm aware that is a US law forum, but assuming the law is the same on this matter, I'd like to know if the company have broken any laws with a product defection like this.
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