California:
I own a Specialized bicycle, which I bought new in 1993. I am the only owner. I don't race, I just ride around town.
The first problem was the seatpost bolt snapping. I wasn't injured, and bought another bolt to fix the problem.
Recently the seatpost itself snapped. I fell to the ground and was injured. Skin abrasions were painful, but eventually healed. I still get a 'charlie-horse' tightness and pain in my calf, who knows what that is.
After the accident I went online and learned that Specialized had recalled seatposts and seatpost bolts from that year. I wish I had known and asked for a replacement seatpost then.
What position should I take when contacting the company?
Does a company have any liability if a product fails after a recall has been issued? (I was never contacted).
I own a Specialized bicycle, which I bought new in 1993. I am the only owner. I don't race, I just ride around town.
The first problem was the seatpost bolt snapping. I wasn't injured, and bought another bolt to fix the problem.
Recently the seatpost itself snapped. I fell to the ground and was injured. Skin abrasions were painful, but eventually healed. I still get a 'charlie-horse' tightness and pain in my calf, who knows what that is.
After the accident I went online and learned that Specialized had recalled seatposts and seatpost bolts from that year. I wish I had known and asked for a replacement seatpost then.
What position should I take when contacting the company?
Does a company have any liability if a product fails after a recall has been issued? (I was never contacted).