What is the name of your state (only U.S. law)? NeVada
I had a seller on ebay send me a used but horribly defective product for $72.77. I sent it back but they only refunded me $61.85 claiming I was charged a restocking fee. Shouldn't the restocking fee be waived since the defective product was DOA? (dead on arrival) (and the product was returned by ebay's deadline)...
"item returned in different condition sent. it is also missing charger. refunded less restocking fee, as posted in listing."
Is there any statute I can cite? Ebay is not willing to get involved on this one...
Thank you.
I had a seller on ebay send me a used but horribly defective product for $72.77. I sent it back but they only refunded me $61.85 claiming I was charged a restocking fee. Shouldn't the restocking fee be waived since the defective product was DOA? (dead on arrival) (and the product was returned by ebay's deadline)...
"item returned in different condition sent. it is also missing charger. refunded less restocking fee, as posted in listing."
Is there any statute I can cite? Ebay is not willing to get involved on this one...
Thank you.