Hello,
I've bought new iPhone 6 in September 2016 in Poland and in February it just exploded during my sleep (I had it next to my head- it wasn't covered by pillow or anything). After that I've went to the Ispot and they told me to make a call to the apple, so I did it- They told me to send them my damaged iPhone to the Ireland so they can check what was wrong with it and after 3 months they send me back my iPhone with no signs of any research(?!), moreover during these 3 months there was no reply from them- even short mail. On the matter itself, I would like to sue them, because there is no my fault in this situation (perhaps only this I've bought iPhone) but I don't know what should I do? In my opinion it's exposure of a person to a direct threat of life or health loss, am I right? They didn't even gave me new phone, not to mention new mattress cause the old one is a little burned because of that situation. What should I do now?
P.S.
Sorry if there are any mistakes in spelling, but I hope my situation is still pretty clear.
Thanks in advance
P.S. 2
There is a photo of my iPhone: https://1drv.ms/f/s!Ah21cYIDFh2QaKAff7xA40ofBGg
I've bought new iPhone 6 in September 2016 in Poland and in February it just exploded during my sleep (I had it next to my head- it wasn't covered by pillow or anything). After that I've went to the Ispot and they told me to make a call to the apple, so I did it- They told me to send them my damaged iPhone to the Ireland so they can check what was wrong with it and after 3 months they send me back my iPhone with no signs of any research(?!), moreover during these 3 months there was no reply from them- even short mail. On the matter itself, I would like to sue them, because there is no my fault in this situation (perhaps only this I've bought iPhone) but I don't know what should I do? In my opinion it's exposure of a person to a direct threat of life or health loss, am I right? They didn't even gave me new phone, not to mention new mattress cause the old one is a little burned because of that situation. What should I do now?
P.S.
Sorry if there are any mistakes in spelling, but I hope my situation is still pretty clear.
Thanks in advance
P.S. 2
There is a photo of my iPhone: https://1drv.ms/f/s!Ah21cYIDFh2QaKAff7xA40ofBGg