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  1. #1
    contactor is offline Junior Member
    Join Date
    Apr 2011
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    sharp broken glass bottle neck

    I bought a well-known brand of tea in a recycled glass bottle. I took a sip and felt the sharpness of the rim. It was all jagged. I contacted the company and they assured me that there was no glass inside the bottle, that it was shipped like that from their plant to the store. I feel traumatized. The company are asking me what kind of compensation I am seeking, and offered me a free case or two of product. They said that they would have the owner call me. What should I ask for? Am I obligated to alert the State, FDA, etc?
  2. #2
    justalayman is offline Senior Member
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    in the ether
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    Your injuries are what? Nothing you say?

    Take the free products and move on with life.


    If you want to be traumatized, read this: http://www.fda.gov/food/guidancecomplianceregulatoryinformation/guidancedocuments/sanitation/ucm056174.htm

    scroll on down to canned sweet corn and tell me you won't think about that every time you eat corn at a restaurant.
  3. #3
    George1776 is offline Member
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    not happy, return the product to the store.
    Last edited by m martin; 04-26-2011 at 11:42 AM.
  4. #4
    divona2000 is offline Senior Member
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    May 2006
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    MI
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    Quote Originally Posted by justalayman View Post
    ...If you want to be traumatized, read this: [url=http://www.fda.gov/food/guidancecomplianceregulatoryinformation/guidancedocuments/sanitation/ucm056174.htm]Defect Levels Handbook[/url]

    scroll on down to canned sweet corn and tell me you won't think about that every time you eat corn at a restaurant.
    ...that site will keep us all traumatized-TMI

    "TOMATO PASTE, PIZZA AND OTHER SAUCES
    Drosophila fly
    Average of 30 or more fly eggs per 100 grams
    OR
    15 or more fly eggs and 1 or more maggots per 100 grams
    OR
    2 or more maggots per 100 grams in a minimum of 12 subsamples"

    Mmmm, pizza....
  5. #5
    Ozark_Sophist is offline Senior Member
    Join Date
    Sep 2006
    Location
    Missouri Ozarks
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    3,354
    There have been a number of recalls associated with bottled tea and broken glass. One brand bottled product and finished product in bottle by heating. The heat caused inner layer of glass in some bottles to delaminate. Product remained sealed, pressurized, but had glass fragments in the product.
    Use Google or whatever to see if your product is part of the recall.

    Regardless, take the free drinks--just make sure it has a different batch number.
  6. #6
    postdreams77 is offline Junior Member
    Join Date
    Apr 2011
    Location
    Texas
    Posts
    10
    Yeah, not sure if you can get any cash or anything, since you don't have injuries. I agree with everyone else, take the free product...or, just a refund and don't buy that product anymore.

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