I really need some help here. My wife and I opened an Old Navy credit card over a year ago. We accidentally put the wrong mailing address, so we never received the card nor the bill. Recently we have been harassed by a Collections Agency who want to collect $320 on a $120 bill.
I should mention that my credit history was, until now, IMMACULATE! :-(
I called today and apparently there are multiple companies involved. The main one that handles the debt offered to settle (today only!) for 80%, or $250. They told me however that I can contact the company they have hired for the day-to-day activities (or some such nonsense- anyways, they are the company that keeps calling us!) and they may be able to provide a better deal.
I am quite honestly totally lost. I do know that the last time I was called I got upset (I said something to the effect, "I recognize that you are not a native speaker, but I would expect you can understand me!") and was told that they would not offer me a settlement. However, that may have been out of anger.
So what on earth do I do now? Threaten court? Pay 80%? Honestly, I want this cleared up, but I also don't want to throw money out the window unnecessarily.
Thanks in advance for any help...