Illinois
Hello,
Apologies if this isn't in the correct forum, but it's the one I thought fit best.
I recently changed my cellular number, and I guess they gave me a number that was used previously and not a new one, because I keep getting calls (and voice messages) asking for "Kenya". Well, there's this establishment that keeps calling (they've called three times already) and I told them the first time they called that this is MY number now and that they need to stop calling - the rep. stated that she would "take me off of the list" and that was pretty much it for the first call.
They called again - left another message for "Kenya", I called them back AGAIN, and explained the situation to them and again they said they would mark it down as a changed number.
And now today, some girl left another message from the same place. I was very annoyed and told her that I've already asked two other employees to stop calling and asked why she called, she said that she didn't notice the "note". I asked to speak with her manager, and she said that she WAS the manager. I then asked how she was promoted to such a high position considering she can't read a simple note. She then became aggressive, and after a few short moments, she hangs up on me.
So here's what I want to know:
In the event that this happens happens again, what can I do? How many options do I have?
I did a search on Google and the FCC popped up. Is this the only place to file a complaint? How can I get these dumbasses to stop calling my phone? I know they probably think it's a friend of "Kenya's" or something, and is why I believe they said that SHE has to call and tell them that the number has changed, but I don't think that I should be left to deal with this crap.
Any comments? Suggestions?
Thanks in advance~
Hello,
Apologies if this isn't in the correct forum, but it's the one I thought fit best.
I recently changed my cellular number, and I guess they gave me a number that was used previously and not a new one, because I keep getting calls (and voice messages) asking for "Kenya". Well, there's this establishment that keeps calling (they've called three times already) and I told them the first time they called that this is MY number now and that they need to stop calling - the rep. stated that she would "take me off of the list" and that was pretty much it for the first call.
They called again - left another message for "Kenya", I called them back AGAIN, and explained the situation to them and again they said they would mark it down as a changed number.
And now today, some girl left another message from the same place. I was very annoyed and told her that I've already asked two other employees to stop calling and asked why she called, she said that she didn't notice the "note". I asked to speak with her manager, and she said that she WAS the manager. I then asked how she was promoted to such a high position considering she can't read a simple note. She then became aggressive, and after a few short moments, she hangs up on me.
So here's what I want to know:
In the event that this happens happens again, what can I do? How many options do I have?
I did a search on Google and the FCC popped up. Is this the only place to file a complaint? How can I get these dumbasses to stop calling my phone? I know they probably think it's a friend of "Kenya's" or something, and is why I believe they said that SHE has to call and tell them that the number has changed, but I don't think that I should be left to deal with this crap.
Any comments? Suggestions?
Thanks in advance~
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