| Concerns about payment plan letter from collection agency What is the name of your state? Virginia
I have a debt with AMEX, which is now collected by TCR. Since I currently do not have the money to pay it off, the agency agreed to take 6 months worth of payments and then re-evaluate the situation. I am OK with this arrangement but I have concerns about a letter sent by the agency. I asked for changes, which the agency refused, claiming that their wording is approved by the state of Virginia and needs to remain exactly the same. When I said that I need to verify that, they called the deal off and stated that they will now proceed with a legal action.
The following were my concerns:
1. After stating the balance, the letter says: "This does not include pending interest, late fees or purchases". I wanted to have it changed to "This does not include pending interest, late fees or purchases as per the original AMEX cardholder agreement." My fear is that by making the first payment I might accept some new and additional charges that were not agreed upon under the original cardholder agreement.
2. While the letter states the name of the creditor and the account number, the section that outlines the payment plan does not mention that the payments will be accepted as partial satisfaction of the debt and that each payment will be credited toward the outstanding balance. I wanted to add some wording to that extent.
I would appreciate your comments regarding my concerns. Were they justified or simply childish (as stated by the agency)? |