No offense taken at all!!! Just was curious if you had any other reason.
Good!
No, no other reason ... just that I've found that sprinkling on a LOT of extra sugar (sue me, I'm southern! LOL!) often gets people to be more forthcoming with info than just being business-like.
If we got it, sure we should pay for it. However, this is 2 years later so I cannot recall any details on it at this point thus I cannot confirm no deny if we made any action on it (however, they allege that they do not have any notes on us calling to complain about the order but at the same time, they never billed us until 2 years later, so how reliable is that statement....plus how many times have notes not been entered on a call you made to customer service?).
Yeesh ... 2 YEARS later?? I have never, ever, heard of a company waiting for 2 years to bill someone. Never. 2 more years and I'm pretty sure that the debt would have been uncollectable (due to SoL).
It does sound fishy to me ... 'specially when you consider the items -- printers, electronics and such -- tend to go obsolete by the time they've been shipped, so I'd think the average supplier would want their money THEN, not 2 years later.
Okay, let me ask you this: YOU were the one who made the order, right? Do YOU remember EVER getting items that you didn't pay for? I mean, do you remember ever saying to yourself "Oh, wow!! I still have to pay for this!"?
If you've got a good memory, and you don't remember saying that, you might not have bought it. Therefore, I'd question it.
They have not billed us until now nor claim they have billed us in the past. It was discovered in an audit and they are sending out bills to everyone they "have not received payment from on past orders".
Yikes. That's a really shoddy way of doing business. I wouldn't be surprised if half the unpaid bills were being sent to companies that don't even exist anymore.
I wonder (and this is just me rambling) if the audit was caused or put into motion by suspicions of employee embezzlement or wrong-doing?
Again, of course we should pay if we got it but at the same time why should we send them anything if we never received it. How do we confirm anything two years later if both our records are missing critical info? Is it up to them to prove receipt of goods on our end?
I hope someone else more versed in this law pipes up ... me, I would tell them that SINCE it's been 2 years and SINCE they never bothered billing you until now, they need to provide some sort of proof ... perhaps just a tracking number that says
something was delivered? Unless you have reason to not trust them?
Honestly, I would think that the law would be on your side ... and do you mind if I ask: if they have NO proof or records of your purchase, how do they know that you made one?????? Just doesn't seem to add up, to me.