justwondering_
Junior Member
What is the name of your state (only U.S. law)? Alabama
Please help!!!
Last June, my ex and I were talked into buying engagement rings (I know, stupid!!). I was young and dumb at the time so I put the rings in my name. We were told we could pick the rings up in a couple of weeks. I asked the lady "If something happen and I no longer want the rings, will I be able to just call and tell you that without being penalized?" and she said Yes. Long story short, we decided not to get the rings. I began to receive letters that I owed a balance to the company. I called and told them that I never got the rings so what am I paying for? The lady on the phone looked it up and said, "You are right. You dont have the rings." She told me that I had to come sign off the jewelry since I no longer wanted it. I told her I moved 2 hours away and asked if she could mail me the papers. She said she couldnt mail the papers. She said she could ship the rings closer to where I live and I can go sign off on them there. A couple of weeks later I received another letter. This letter had a lower balance then the first. I called and they informed me that the gentleman's ring had been picked up. They said the ring was picked up in June 2014. I told them that it wasnt picked up, but they kept insisting. I asked them if they could provide me an exact date and the signed paperwork showing it had been picked up with a receipt. They told me they did not have that information. When asked why, they said, "They shred their paperwork at the end of the year." I told them I refuse to pay for something that I never had. They ended up sending it to a debt collector. I will pay the balance because I do not want to ruin my credit, but why should I have to pay for something that I never picked up? And why is there no paperwork? Should I take them to court? The jewelry company will not even talk to me and the debt collectors are not helping me. They only want the money!!!
Please help!!!
Last June, my ex and I were talked into buying engagement rings (I know, stupid!!). I was young and dumb at the time so I put the rings in my name. We were told we could pick the rings up in a couple of weeks. I asked the lady "If something happen and I no longer want the rings, will I be able to just call and tell you that without being penalized?" and she said Yes. Long story short, we decided not to get the rings. I began to receive letters that I owed a balance to the company. I called and told them that I never got the rings so what am I paying for? The lady on the phone looked it up and said, "You are right. You dont have the rings." She told me that I had to come sign off the jewelry since I no longer wanted it. I told her I moved 2 hours away and asked if she could mail me the papers. She said she couldnt mail the papers. She said she could ship the rings closer to where I live and I can go sign off on them there. A couple of weeks later I received another letter. This letter had a lower balance then the first. I called and they informed me that the gentleman's ring had been picked up. They said the ring was picked up in June 2014. I told them that it wasnt picked up, but they kept insisting. I asked them if they could provide me an exact date and the signed paperwork showing it had been picked up with a receipt. They told me they did not have that information. When asked why, they said, "They shred their paperwork at the end of the year." I told them I refuse to pay for something that I never had. They ended up sending it to a debt collector. I will pay the balance because I do not want to ruin my credit, but why should I have to pay for something that I never picked up? And why is there no paperwork? Should I take them to court? The jewelry company will not even talk to me and the debt collectors are not helping me. They only want the money!!!
