Paying it off twice

[Nativity]

What is the name of your state (only U.S. law)? PA

A few years ago my mother put electricity at her apartment in my name, and failed to pay the bill. I was unaware of this until I went to set up electricity in my name at my new apartment in October.

When I called PP&L, they alerted me to the past bill and told me it was sent to collections over a year ago and provided me with the number for the collections agency. PP&L then required me to pay a deposit before turning power on for me, which I paid.

I contacted the Collection agency after that and they told me of the amount, it was at $800 and some odd dollars by that point. They told me they can take 42% off if I paid in full within a few days, I couldn't afford this so they allowed me to make payments of it, and still decided to take 12% off for me. I paid it off in about 3 payments and they stated I didn't owe anymore.

So I figured it was taken care of. My first electric bill from PP&L was just my regular monthly charge which was less because they applied part of my deposit to it. I paid that, but then yesterday I got a bill for the second month which had my monthly charge but it added on the $800 some that was from the past due bill.

I wasn't able to contact PP&L over this yet but I was wondering if I had to pay the past due bill twice. I completely paid off what collections said I had to pay so I am not sure why PP&L is trying to bill me twice.

When I first contacted PP&L and they gave me the collections info they stated there was no other past due accounts and they had checked for me. So I am confused do I have to pay it twice?

I will be contacting PP&L on friday but trying to get an idea now of what is going on.What is the name of your state (only U.S. law)?

[OldandTired]

Just provide PP&L copies of the receipts that show you paid the previous bill. It most likely threw it on the statement automatically after they did an update on the system and it put the 2 accounts together with your SSN.

[Nativity]

Thank you for the clarification, I am hoping it was just an accident that it was added and I don't have to pay it twice.

I will be going in person to the PP&L office nearby with the letters, and receipt that the agency sent me and hopefully this will clear it up.

Thanks again.