Verizon Wireless Termination Fee Help Please...

What is the name of your state?I live in Kenosha, WI. I was recently let go from my IT Job and since have found a job but I took a cut in pay. I have been making some serious cut backs as to make ends meet for the family and I. I decided to cancel my verizon wireless account which had two phone lines under 1 account and port my phone numbers over to tracfone. I called Verizon CS and the person on the other side said that if I cancelled there would a $175.00 charge. No problem I thought. I can eat the $175 and make it up in two months without having to pay the Verizon bill. I also checked my agreement and also Customer Info Overview. The overview says:

"If you cancel during this term, a $175 early termination fee will apply."

The agreement says:

"If you cancel your service for wireless number(999) 999-9999 prior to November 24, 2005, you will be billed an early termination fee of up to $175.00"

So I go and cancel and finally get the bill and they charged me twice for the early termination fee for the account which had two phones under the one service plan.

I called and spoke with a manager who had me fax over my agreement. He said the paper work did say only $175 but since the agreement was so new, only 10 months old, that they could not reimburse one of the termination fees even though it clearly said "up to $175".

I do not have this kind of money to pay right now with having taken a cut in pay. Since the agreement, customer service rep and the customer service overview clearly say $175 termination fee why should I pay two termination fees? What can I do, if anything? How much would a lawyer cost to resolve an issue like this? Can I resolve this on my own without hiring anyone and how would I do this? It may not even be worth it but I need to try. Someone please help...

Thexian

[DerbyGirl]

You pay 2 termination fees, because you have 2 lines/numbers -- it is per line/number.
When my SO & I cancelled ours after a bit more than a year to go with a different carrier, we got socked for $350.


Regards,
DG

But it doesn't say anywhere in any of theagreements they charge $175 per phone/line and the one agreement says up to $175. So this makes me believe I should only be charged once.

[foolsmission]

Old thread, I know but...
I've had some luck writing to corporate at Verizon on such issues.
Also see the Corporate owned store.
Furthermore, they have a little known poicy called "SUSPEND MODE" by begging foir mercy they will put in inactive status for two months at a time and it CAN be further extended until you get a new job ect. I used it three months in 2004.
Work with them folks.