tryingtolearn
Junior Member
What is the name of your state?What is the name of your state? FL
Due to pending divorce, last July, I froze my home equity loan account and followed bank instructions to the letter. Faxed papers as instructed. Account was joint, but was to be frozen for both of us. Did this in the branch.
In December, wife went to bank and withdrew $10,000 from the account and deposited it in a savings account with the same bank in her name only. I suspect she has also removed it to another bank.
When I asked the bank how this can happen, they said the freeze was dropped in August because they did not receive faxed documents. Bank branch employee remembers faxing the docs and calling after to verify receipt.
I have original form faxed and notarized by bank employee.
Of course, wife will not return money, she says it is a guarantee that I "do the right thing". Sounds like blackmail to me, but that's another forum.
Now the bank is doing a backwards shuffle and says they can do nothing because I cannot prove they received the docs. Even with bank employee vouching for the call to verify....
What are my options? I have escalated it up to a senior VP in the equity line department and they are consulting their legal department regarding the lack of notice that they were dropping the freeze and did not warn me. They have my address, and home/work phones on file.
Also, it seems only fair to bill the wife for interest as it accrues until she repays it to the bank. Any issue?
Please advise.
Thanks!
Due to pending divorce, last July, I froze my home equity loan account and followed bank instructions to the letter. Faxed papers as instructed. Account was joint, but was to be frozen for both of us. Did this in the branch.
In December, wife went to bank and withdrew $10,000 from the account and deposited it in a savings account with the same bank in her name only. I suspect she has also removed it to another bank.
When I asked the bank how this can happen, they said the freeze was dropped in August because they did not receive faxed documents. Bank branch employee remembers faxing the docs and calling after to verify receipt.
I have original form faxed and notarized by bank employee.
Of course, wife will not return money, she says it is a guarantee that I "do the right thing". Sounds like blackmail to me, but that's another forum.
Now the bank is doing a backwards shuffle and says they can do nothing because I cannot prove they received the docs. Even with bank employee vouching for the call to verify....
What are my options? I have escalated it up to a senior VP in the equity line department and they are consulting their legal department regarding the lack of notice that they were dropping the freeze and did not warn me. They have my address, and home/work phones on file.
Also, it seems only fair to bill the wife for interest as it accrues until she repays it to the bank. Any issue?
Please advise.
Thanks!
