I suspect they've not been trying to contact him much before now. If the person moved to Colorado without giving the U.I. people his new address, then how did he find out they were claiming anything? How'd they contact him now, or how did he find out they were contacting him? He had to get his forms from them to file his taxes for last year, and I bet he gave them his new address doing that.
As I said, what I suspect has happened is that when this individual has filled his income tax for last year, the results were cross matched with the unemployment system. This would be about the right time for this cross match to show up if he drew this unemployment and was paid this money last year sometime and has filed his taxes this year. And this could very well be his first contact from them, which usually occurs with an official letter on state seal stationary, not a phone call. This would not mean there has already been an overpayment decision made "with the best available information."
Overpayment decisions are under no time constraints as far as their having to make them quickly like benefit approval decisions. They can determine an overpayment years after the claim has been drawn. Therefore, the investigator isn't mandated to make a quick decision if they can't locate the former claimant immediately. They're going to keep pushing, keep looking for the person, seeking a response. The harder this becomes, the more likely they are to take it further, to consider this case for prosecution.
Yes, the first contact he received will say that there is a possible overpayment of $xxxxx, that this overpayment may result in blah blah blah, and if you wish to appeal this overpayment decision you may do so by contacting....That's what these types of contact letters are required to state. But nine times out of ten, there's also going to be a number for him to contact someone specific in the fraud and overpayment unit immediately. That's what you need to do right away. As I said, there may never be an overpayment decision. In this case, if the investigation reveals no fraud, which it doesn't sound as if it will, then there's no overpayment.
I]If you succeed at getting someone else to take a second look at things, great, you can then withdraw your appeal because it's unnecessary
[/I]Someone in the appeals unit is not going to "take a second look at things." They haven't had any first looks yet. If you want to submit an appeal as well as answer the fraud unit's inquiry, it would be okay, but you'd need to be real sure you do not try to bypass the correct unit, as the overpayment/fraud investigation unit is the one you are working with, not the regular appeals division.
No amount of filing a formal appeal of a decision with them is going to answer the fraud unit's request that you contact them and get the matter straightened out. And this is a situation where being coy, refusing to provide information until an actual hearing, or any type of shilly-shallying could get you prosecuted.