What is the name of your state (only U.S. law)?
State is California
Aetna admitted they made a mistake on my account back in August. Was told by an Aetna rep to have my dr resubmit the claim for my dr bill payment (for a viist made back in March). Doctor did. Aetna did not pay it, so on 9/22 I got a letter from a collections agency!!
After much arguing with Aetna, they finally admitted they owe the money. I have a voicemail from an Aetna rep saying they would issue a check w/in 7-10 days but if they do NOT, I am screwed because they collections agency has given me 10 days after I disputed the debt to pay! I do not trust Aetna to make this payment even tho they admit they owe it.
what should I do? Get an attorney and have them pressure Aetna? Should I pay the collections agency even tho Aetna even called the collections agency to tell them they would pay the bill???
If Aetna called collections agency, shouldn't they get off my back now?