shanny06978
Junior Member
What is the name of your state? FL
My Mom found out she has 3 bone spurs, extreme nerve damage and the equivalent of carpal tunnel in her foot. They prescribed her these funky shoe inserts to alleviate the terrible pain she is in. If these do the trick, she will not need surgery. If they don't work on their own, she will need surgery and still need to use the inserts to correct something in her leg. ANYWAY, she called her insurance, BCBS, because they are not covering one centof the cost of the inserts. They told her that the company she works for is the one saying these are denied. That was the way the policy is written. She works for Amerigas propane company and I don't think that they are medically competent enough to make that call. Is this legal? Can anyone direct me to information on this practice? How scary is that!?! Any help you can offer in trying to get this resolved would be wonderful. Thank you!
My Mom found out she has 3 bone spurs, extreme nerve damage and the equivalent of carpal tunnel in her foot. They prescribed her these funky shoe inserts to alleviate the terrible pain she is in. If these do the trick, she will not need surgery. If they don't work on their own, she will need surgery and still need to use the inserts to correct something in her leg. ANYWAY, she called her insurance, BCBS, because they are not covering one centof the cost of the inserts. They told her that the company she works for is the one saying these are denied. That was the way the policy is written. She works for Amerigas propane company and I don't think that they are medically competent enough to make that call. Is this legal? Can anyone direct me to information on this practice? How scary is that!?! Any help you can offer in trying to get this resolved would be wonderful. Thank you!