T
turok100
Guest
What is the name of your state? OK
I have a claims for a Surgical Assistant RN which is not being paid under a self funded plan admistered by a third party. They denied the claims stating 'non physicans' were not covered. BUT this did not go in to affect until May 2004 (middle of year - their new guidelines). Prior to May 2004 they did pay for the same RN services. They stated they 'reinterpeted' the benefits and its no longer covered. They did NOT send out any documentation stating they would be changing guidlines. Since it was paid in 2003 and the same service was used in 2004 (2004 SPD stated no changes in benefits) both I and the provider thought she was covered. I have already appealed once - but they state they did not 'reduce' benefits - if I had used an MD it would have been covered. And just cause they paid for it earlier they dont now... Is this right???
I have a claims for a Surgical Assistant RN which is not being paid under a self funded plan admistered by a third party. They denied the claims stating 'non physicans' were not covered. BUT this did not go in to affect until May 2004 (middle of year - their new guidelines). Prior to May 2004 they did pay for the same RN services. They stated they 'reinterpeted' the benefits and its no longer covered. They did NOT send out any documentation stating they would be changing guidlines. Since it was paid in 2003 and the same service was used in 2004 (2004 SPD stated no changes in benefits) both I and the provider thought she was covered. I have already appealed once - but they state they did not 'reduce' benefits - if I had used an MD it would have been covered. And just cause they paid for it earlier they dont now... Is this right???