S
sue81583
Guest
I live in the state of IL I have a credit card and I have a disabilty that occurs a lot so I cant work for a while so I purchased disabilty on my credit card well I am of work now so I went to put in a claim the lady that would be ok let me get your records she said o no you have to purchase the insurance first I said I did you sold it to me o no I didnt I said than why are you taking the money out of me each month than she called me a liar and said there is no money being taken out for it I said I am looking at my bill she started screaming at me and said you have to buy the insurance first and now you cant becouse you are not working I said well than I want to know why I am paying for this insurance she said you are not and hung up on me when I got my bill the money was all returned to I had this for 8 months so I call back and asked what to do about my payment cause I am not working now and she took me of the and I would really like to know why they said they would look and came back and said I would have to talk to the lady that handles the insurance I said o no dont put me to her cause I will hang up just like she did to me and I am pretty upset cause all she does is scream at me and dont tell me anything now do they have the right to just drop me and not tell me when I tried to file a claim what do I do
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