Georgia
We were doing some remodel work on our house last winter, with a small child, we dicided to move into my parents home while we worked on the house. Too many things a toddler could get into. The house payments are all up to date, never been behind. We were set to move back in last week, only to find the house had been broken into (literally broken windows every where) they took the appliances, HVAC, tore wires out of the walls, destroying the sheet rock, ect. Horrible mess. Police came and made a report, and we contacted our ins co, state farm. We were informed that our bank (wells fargo)had NOT made the required payments to statefarm, and had been notified in febuary that the policy would cancel in march. We were never aware that WF didn't pay the insurance.
WF now says that they were not required to tell us about the insurance cancelation until it actually cancelled. Which was a few days before the break in. WF says it is OUR responsibilty to take care of the damage. How can this be right? Our mortgage includes the homeowners insurance.
What do we do Now? Do we have any recourse? Thanks
We were doing some remodel work on our house last winter, with a small child, we dicided to move into my parents home while we worked on the house. Too many things a toddler could get into. The house payments are all up to date, never been behind. We were set to move back in last week, only to find the house had been broken into (literally broken windows every where) they took the appliances, HVAC, tore wires out of the walls, destroying the sheet rock, ect. Horrible mess. Police came and made a report, and we contacted our ins co, state farm. We were informed that our bank (wells fargo)had NOT made the required payments to statefarm, and had been notified in febuary that the policy would cancel in march. We were never aware that WF didn't pay the insurance.
WF now says that they were not required to tell us about the insurance cancelation until it actually cancelled. Which was a few days before the break in. WF says it is OUR responsibilty to take care of the damage. How can this be right? Our mortgage includes the homeowners insurance.
What do we do Now? Do we have any recourse? Thanks