What is the name of your state (only U.S. law)? GA
On Sunday morning, we noticed that the hardwood floors in our living room, kitchen, and family room were raised as if they got wet. We did notice any water in any of these areas. My husband thought it might be the humidity. We went to a home improvement store to purchase a dehumidifier, hoping this will prevent the problem from getting worse to the floors. When we returned home we noticed a very awful odor when we entered the house. It smelled like vomit. My husband went to the basement to install the dehumidifier we purchased and that is when he saw the water just pouring down in the basement, it look as if it was raining in the basement. Water was everywhere and ruined all our personal belongings. We immediately called our homeowners insurance and they sent out a restoration company that same day. We had to stay that night at a hotel because we needed to shut off the water to the house. The next day we contacted the plumbing company that did the plumbing when our house was being built and they came out immediately. The problem of the water damage was the pot filler they installed over the stove was not glued to the pot filler at all; this small forgotten problem caused severe water damaged, not only to our personal property in the basement but our hardwood floors. The plumbing company has submitted a claim because they were the result of the damage. My questions are that we do not know what to do at this point? My husband does not want a claim under his name if the problem was caused by the plumbing company. What should we do? We have contacted an insurance public adjuster. Should we involve a lawyer, as well? We really do not know what options we have. The plumbing company was negligent with the installation and they are willing to cover the damages, but I am not sure if this is the right thing to do. My house is completely in disarray and it has been two days and no one from my insurance or the plumbing insurance has contacted us. Please advice...
On Sunday morning, we noticed that the hardwood floors in our living room, kitchen, and family room were raised as if they got wet. We did notice any water in any of these areas. My husband thought it might be the humidity. We went to a home improvement store to purchase a dehumidifier, hoping this will prevent the problem from getting worse to the floors. When we returned home we noticed a very awful odor when we entered the house. It smelled like vomit. My husband went to the basement to install the dehumidifier we purchased and that is when he saw the water just pouring down in the basement, it look as if it was raining in the basement. Water was everywhere and ruined all our personal belongings. We immediately called our homeowners insurance and they sent out a restoration company that same day. We had to stay that night at a hotel because we needed to shut off the water to the house. The next day we contacted the plumbing company that did the plumbing when our house was being built and they came out immediately. The problem of the water damage was the pot filler they installed over the stove was not glued to the pot filler at all; this small forgotten problem caused severe water damaged, not only to our personal property in the basement but our hardwood floors. The plumbing company has submitted a claim because they were the result of the damage. My questions are that we do not know what to do at this point? My husband does not want a claim under his name if the problem was caused by the plumbing company. What should we do? We have contacted an insurance public adjuster. Should we involve a lawyer, as well? We really do not know what options we have. The plumbing company was negligent with the installation and they are willing to cover the damages, but I am not sure if this is the right thing to do. My house is completely in disarray and it has been two days and no one from my insurance or the plumbing insurance has contacted us. Please advice...