PleaseEnterName
Junior Member
What is the name of your state (only U.S. law)? New Jersey
I will try to make this brief and get to the point while at the same time trying to give you enough information to give a response. As part of a management team at a hotel; we've been dealing with this issue for week.
The day shift has approximately 10 housekeepers that are assigned to clean the rooms and get it ready for the next check in. The population in this area of New Jersey is made up majority of Caucasians. I state this because 9 out of the 10 housekeepers are Caucasian and the other housekeeper is Mexican. We treat all of our employees with respect but this one housekeeper felt as if he was being singled out.
Little background on the housekeepers. The 9 Caucasian age between 40-54 and has worked in the hotel industry for awhile and has experience prior to working for this particular hotel. The Mexican employee is 21 and has less experience compared to the other housekeepers he works with. I've been working for this hotel for many year and I have to say he is one of the best housekeepers as he gets the rooms done in an efficient amount of time and get the jobs done with no complaints about the rooms.
Because of this(the way he works) he is assigned the majority amount of the rooms and the other housekeepers just once in awhile pick up the other little task that needs to get done. On a few occasions, he spoke with management as well as our HR person about the amount of rooms he was doing was aggravating a medical issues he has. These discussions fell of deaf ears (unfortunately and not intentionally). Working in a fast pacing hotel the rooms are money and we were just worried about trying to get the room done and get things completed.
This worker has now filed a complaint (in-house) about discrimination. In a nutshell, he basically stated that:
-he was underpaid because of his race and gender complained to the other female Caucasians housekeepers.
-He was overworked and given a disproportionate amount of workload because of his race and gender.
-He was required to assume more responsibility even though he has the same job title as the other workers.
-He also claims that management purposely ignored his requested to start assigning rooms to the other housekeepers and not just him because of his medical condition.
He is indeed paid less because the other housekeepers has more experience in the housekeeper/hotel industry as they've worked in it before. And he only assigned to do the majority if not all the rooms while the other housekeepers pick of other task around that needs to be done because he is faster and more efficient compared to them to get the job done. Management never purposely ignored his completes it was just never addressed as we are humans and things gets overlooked.
Apparently he thinks otherwise because he think we (as a company) is discriminating against him.
Any advice? Should there be a concern or will this just probably go away within time?
I will try to make this brief and get to the point while at the same time trying to give you enough information to give a response. As part of a management team at a hotel; we've been dealing with this issue for week.
The day shift has approximately 10 housekeepers that are assigned to clean the rooms and get it ready for the next check in. The population in this area of New Jersey is made up majority of Caucasians. I state this because 9 out of the 10 housekeepers are Caucasian and the other housekeeper is Mexican. We treat all of our employees with respect but this one housekeeper felt as if he was being singled out.
Little background on the housekeepers. The 9 Caucasian age between 40-54 and has worked in the hotel industry for awhile and has experience prior to working for this particular hotel. The Mexican employee is 21 and has less experience compared to the other housekeepers he works with. I've been working for this hotel for many year and I have to say he is one of the best housekeepers as he gets the rooms done in an efficient amount of time and get the jobs done with no complaints about the rooms.
Because of this(the way he works) he is assigned the majority amount of the rooms and the other housekeepers just once in awhile pick up the other little task that needs to get done. On a few occasions, he spoke with management as well as our HR person about the amount of rooms he was doing was aggravating a medical issues he has. These discussions fell of deaf ears (unfortunately and not intentionally). Working in a fast pacing hotel the rooms are money and we were just worried about trying to get the room done and get things completed.
This worker has now filed a complaint (in-house) about discrimination. In a nutshell, he basically stated that:
-he was underpaid because of his race and gender complained to the other female Caucasians housekeepers.
-He was overworked and given a disproportionate amount of workload because of his race and gender.
-He was required to assume more responsibility even though he has the same job title as the other workers.
-He also claims that management purposely ignored his requested to start assigning rooms to the other housekeepers and not just him because of his medical condition.
He is indeed paid less because the other housekeepers has more experience in the housekeeper/hotel industry as they've worked in it before. And he only assigned to do the majority if not all the rooms while the other housekeepers pick of other task around that needs to be done because he is faster and more efficient compared to them to get the job done. Management never purposely ignored his completes it was just never addressed as we are humans and things gets overlooked.
Apparently he thinks otherwise because he think we (as a company) is discriminating against him.
Any advice? Should there be a concern or will this just probably go away within time?