justsomebody
Junior Member
Im from wv
Ill try to explain my situation
Ive been working in a big box toy store for going on 2 years, and feel harassed by an employee Ill nickname Amber
I am trained in allot of positions, but not service area, which amber is the supervisor of.
I often visit the service desk to look at my schedule (only place where it is actively posted)
One night I noticed Amber went into the office and a guest was at the service desk. I felt the need to go up into service desk to greet the customer and explain to her that I would try to locate someone who was capable of handling returns. As I attempted to grab my walkie, I was told for the first time by amber to get out of the service desk. she said so harshly, and I felt a bit embarrassed infront of the guest.
My next experience happened a few weeks later, she again left the area she was supposed to be in, and my job was to go up to the service desk and get all the items in a bin under the desk that was marked "reshop". as I grabbed a few items, from the bin I greeted another employee and talked about how slow the store was at the time, Amber walked out from the office and asked me harshly what I was doing in the service area. I responded almost immediately though I did not mean it sarcastically "my Job" she fliped out and I left the service area after feeling rather embarrassed being chastised infront of a coworker. I went to put the items I had back on the shelves.
a manager came up to me a while later and asked me what I was doing to get yelled at, I explained I was getting reshop. he told me that he didnt know what was wrong with amber and just stay out of her way.
A few weeks later I was working near the service desk while Amber was not working evening -she worked that morning-, helping a guest. I then took the guest to the service area to use the computer to secure an order with her online. I was about halfway through when Amber showed up (she accidentally took the register keys home with her 4 hours before that, and still was in uniform) she said in a very demanding voice to "Get out of the service area" I didnt say anything and focused on my guest.
When I ask for my pay check she will do the entire transaction making it obvious she isnt looking at me.
Most recently (today) I asked her for some spiderlocks I was looking for that she was holding, she turned her head, lifted her hand above my head and dropped them (which I stumbled to catch) saying nothing or even bothering to look at me.
I remember working with young girl who was a temp employee, hard worker but had recently lost both of her parents -I horrible for her- I noticed she had just quit out of the blue. I was working a few nights later and heard the HR talking to another employee and Amber about replacing her shifts, and I asked the HR why she quit, in which case she told me she quit because she felt that noone liked her. To which Amber responded "well its ture" I was enraged by amber so I turned and left.
Amber has been caught boosting her numbers when a guest doesnt want to sign up for loyalty swiping an empty card.
A manager also told another employee to complain about Amber via email to the home offices about how Amber posted on facebook that she had just received her evaluation from the toy store Name and got a bad mark for not playing well with others for the 10th year in a row.
I have talked to my HR lady about this lady on numerous occasions but have gotten no where. And I talked to my manager (not the store manager) and asked how I would go about filing harassment. She responded by saying they would rather handle it on a store level with the store manager Amber, and myself in a meeting first. I dont like complaining too much, especially about people, and asked my manager if she would come up with me next week as I attempt to clear some air and have her there to make sure everything said is reasonable and verify Im not over stepping my bounds.
I have a video camera pen which I plan on taking with me during the whole exchange, as I feel no matter how hard I try, she will still flip out. I dont know if the manager would be willing to back up what happend if I did file harassment
I got logged out so this is me retyping everything, probable forgetting quite a bit. If there is any gaps you want filled or anything ask away.
I have no documentation, or anything. is there something I should be looking for in the future?
So bottom lines:
Do you think this is harassment?
What do I need to file harassment?
Is there anything I should say during the confrontation?
thanks so much -someone who wishes to keep everyone nameless
Ill try to explain my situation
Ive been working in a big box toy store for going on 2 years, and feel harassed by an employee Ill nickname Amber
I am trained in allot of positions, but not service area, which amber is the supervisor of.
I often visit the service desk to look at my schedule (only place where it is actively posted)
One night I noticed Amber went into the office and a guest was at the service desk. I felt the need to go up into service desk to greet the customer and explain to her that I would try to locate someone who was capable of handling returns. As I attempted to grab my walkie, I was told for the first time by amber to get out of the service desk. she said so harshly, and I felt a bit embarrassed infront of the guest.
My next experience happened a few weeks later, she again left the area she was supposed to be in, and my job was to go up to the service desk and get all the items in a bin under the desk that was marked "reshop". as I grabbed a few items, from the bin I greeted another employee and talked about how slow the store was at the time, Amber walked out from the office and asked me harshly what I was doing in the service area. I responded almost immediately though I did not mean it sarcastically "my Job" she fliped out and I left the service area after feeling rather embarrassed being chastised infront of a coworker. I went to put the items I had back on the shelves.
a manager came up to me a while later and asked me what I was doing to get yelled at, I explained I was getting reshop. he told me that he didnt know what was wrong with amber and just stay out of her way.
A few weeks later I was working near the service desk while Amber was not working evening -she worked that morning-, helping a guest. I then took the guest to the service area to use the computer to secure an order with her online. I was about halfway through when Amber showed up (she accidentally took the register keys home with her 4 hours before that, and still was in uniform) she said in a very demanding voice to "Get out of the service area" I didnt say anything and focused on my guest.
When I ask for my pay check she will do the entire transaction making it obvious she isnt looking at me.
Most recently (today) I asked her for some spiderlocks I was looking for that she was holding, she turned her head, lifted her hand above my head and dropped them (which I stumbled to catch) saying nothing or even bothering to look at me.
I remember working with young girl who was a temp employee, hard worker but had recently lost both of her parents -I horrible for her- I noticed she had just quit out of the blue. I was working a few nights later and heard the HR talking to another employee and Amber about replacing her shifts, and I asked the HR why she quit, in which case she told me she quit because she felt that noone liked her. To which Amber responded "well its ture" I was enraged by amber so I turned and left.
Amber has been caught boosting her numbers when a guest doesnt want to sign up for loyalty swiping an empty card.
A manager also told another employee to complain about Amber via email to the home offices about how Amber posted on facebook that she had just received her evaluation from the toy store Name and got a bad mark for not playing well with others for the 10th year in a row.
I have talked to my HR lady about this lady on numerous occasions but have gotten no where. And I talked to my manager (not the store manager) and asked how I would go about filing harassment. She responded by saying they would rather handle it on a store level with the store manager Amber, and myself in a meeting first. I dont like complaining too much, especially about people, and asked my manager if she would come up with me next week as I attempt to clear some air and have her there to make sure everything said is reasonable and verify Im not over stepping my bounds.
I have a video camera pen which I plan on taking with me during the whole exchange, as I feel no matter how hard I try, she will still flip out. I dont know if the manager would be willing to back up what happend if I did file harassment
I got logged out so this is me retyping everything, probable forgetting quite a bit. If there is any gaps you want filled or anything ask away.
I have no documentation, or anything. is there something I should be looking for in the future?
So bottom lines:
Do you think this is harassment?
What do I need to file harassment?
Is there anything I should say during the confrontation?
thanks so much -someone who wishes to keep everyone nameless