What is the name of your state (only U.S. law)? Virginia
My daughter recently lost hours from, Fresh Market, for answering the phone that turned out to be a Money Gram scam which $900 was stolen. Well, though she answered the phone, she did not process the transaction. She had passed the phone over to another tenure employee, advised it was Money Gram trying to update the system. The other employee processed the transaction. Well, to make a long story short, she lost her hours and may be terminated. While she is in limbo, she had noticed the person who actually processed the transaction had not lost any hours and continue to work. When my daughter questioned the fairness of this to the assistant manager on this, he told her its not about being. He continued to advised my daughter he will look into getting her some her hours back, yet to date none, yet the person who processed the transactions still working. He told my daughter, because she was the one who answered the phone she is being held accountable for it.
My daughter recently lost hours from, Fresh Market, for answering the phone that turned out to be a Money Gram scam which $900 was stolen. Well, though she answered the phone, she did not process the transaction. She had passed the phone over to another tenure employee, advised it was Money Gram trying to update the system. The other employee processed the transaction. Well, to make a long story short, she lost her hours and may be terminated. While she is in limbo, she had noticed the person who actually processed the transaction had not lost any hours and continue to work. When my daughter questioned the fairness of this to the assistant manager on this, he told her its not about being. He continued to advised my daughter he will look into getting her some her hours back, yet to date none, yet the person who processed the transactions still working. He told my daughter, because she was the one who answered the phone she is being held accountable for it.