margiepadilla
Junior Member
What is the name of your state (only U.S. law)? Texas
I am having trouble getting my deposit back from an apartment complex. Before applying I informed them that we were in a hotel and required an immediate move in and I did not want to apply unless the apt was available immediately, they assured me the apt was available immediately and I would have a definite approval or rejection within 48 hours - (I asked if sat/ sun counted and was told YES), however I was required to place a full deposit and app fee before applying and that these would be forfeited should I be approved and then not move in, or if I lied on the app or even if they found 1 discrepancy on my credit report. I made it clear I only would apply if I could move is as soon as we were approved (basically asking to move in after the 48 hour time frame. Sat I called and we were 'approved' from the credit department but would now have to wait an additional 2 days to get approval from the manager, in the same conversation I was informed the apartment would not be ready for move in until FRIDAY. I requested my deposit back for this reason and was told NO, that I if I do not rent the apartment I will be forfeiting the entire deposit and application fee. I am in Dallas, TX. Is this legal? Is there anything I can do? Its almost Christmas, I cant afford to keep staying in a hotel with the kids, I was extremely clear before submitting the application that I needed something immediately.
I am having trouble getting my deposit back from an apartment complex. Before applying I informed them that we were in a hotel and required an immediate move in and I did not want to apply unless the apt was available immediately, they assured me the apt was available immediately and I would have a definite approval or rejection within 48 hours - (I asked if sat/ sun counted and was told YES), however I was required to place a full deposit and app fee before applying and that these would be forfeited should I be approved and then not move in, or if I lied on the app or even if they found 1 discrepancy on my credit report. I made it clear I only would apply if I could move is as soon as we were approved (basically asking to move in after the 48 hour time frame. Sat I called and we were 'approved' from the credit department but would now have to wait an additional 2 days to get approval from the manager, in the same conversation I was informed the apartment would not be ready for move in until FRIDAY. I requested my deposit back for this reason and was told NO, that I if I do not rent the apartment I will be forfeiting the entire deposit and application fee. I am in Dallas, TX. Is this legal? Is there anything I can do? Its almost Christmas, I cant afford to keep staying in a hotel with the kids, I was extremely clear before submitting the application that I needed something immediately.