vegasniceguy
Junior Member
What is the name of your state (only U.S. law)? California
My cousin noticed a water leak at her apartment on a Friday night over a month ago. A maintenance worker showed up in four hours (2:30 am) and fixed a leaking pipe going into the toilet. The next morning, it appeared to my cousin there were additional leaks as there was water standing in numerous areas. Workers that morning came to remove excess water. As they were working, they told my cousin she & her daughter would need to move out of the apartment so they could fix the problems. Originally, they said they could stay the weekend. However, that night the apt. manager came to the apt. at 7:00 pm and said they had to leave within two hours.
The apartment workers then packed into metal pods in the parking lot my cousin's furniture, china, and other belongings. They were told this was because the workers only had limited access to the apartment due to her personal property. The apartment manager changed the locks on the apartment without giving my cousin a key. They also refused to give my cousin access to her property stored in the pods.
My cousin is staying at a hotel paid for by her renter's insurance. Unfortunately, due to ongoing medical bills, my cousin does not have the $500 deductible to pay the insurance company. The landlord sent her a "General Release Agreement" offering to pay her $500 deductible in exchange for a complete, without limitation, release and forever discharge of all damages, expenses, etc. caused by this incident.
I am trying to help my cousin and am more than willing to pay her $500 deductible. It appears this complex, about 30 years old, may have uncovered mold in the apartment when they were cutting away sheet rock. She doesn't know what is stored in the pods nor what condition her possessions might be in. Does anybody have any advice on our next step?
Thank you very much!
My cousin noticed a water leak at her apartment on a Friday night over a month ago. A maintenance worker showed up in four hours (2:30 am) and fixed a leaking pipe going into the toilet. The next morning, it appeared to my cousin there were additional leaks as there was water standing in numerous areas. Workers that morning came to remove excess water. As they were working, they told my cousin she & her daughter would need to move out of the apartment so they could fix the problems. Originally, they said they could stay the weekend. However, that night the apt. manager came to the apt. at 7:00 pm and said they had to leave within two hours.
The apartment workers then packed into metal pods in the parking lot my cousin's furniture, china, and other belongings. They were told this was because the workers only had limited access to the apartment due to her personal property. The apartment manager changed the locks on the apartment without giving my cousin a key. They also refused to give my cousin access to her property stored in the pods.
My cousin is staying at a hotel paid for by her renter's insurance. Unfortunately, due to ongoing medical bills, my cousin does not have the $500 deductible to pay the insurance company. The landlord sent her a "General Release Agreement" offering to pay her $500 deductible in exchange for a complete, without limitation, release and forever discharge of all damages, expenses, etc. caused by this incident.
I am trying to help my cousin and am more than willing to pay her $500 deductible. It appears this complex, about 30 years old, may have uncovered mold in the apartment when they were cutting away sheet rock. She doesn't know what is stored in the pods nor what condition her possessions might be in. Does anybody have any advice on our next step?
Thank you very much!