aarkaydee3
Junior Member
What is the name of your state (only U.S. law)? California
I moved into this apartment about 18 months ago. At the time of moving we tested the dishwasher which was not in pretty good condition but we decided it
should be fine and we did not ask for a new one from the apartment management. There was nothing conveyed to them in written. about two months back (end
of March and early April) we started seeing dishes not cleaned up and we informed the management first time in oral. They tried to repair it but that did
not work and I informed them of the same in-person again - this time the manager was also notified of the same. They tried to repair it again but I
showed them a dirty dish the next day and I was told they had ordered a new one. This was the last communication from their side in April (before 14th
April 2011). My parents visited me and my mom started doing dishes by hand since dishwasher was not cleaning in our apartment. Meanwhile, my wife was
told by the maintenance staff the dishwasher was on "backordered" every few days. This went on for over 45 days and finally after countless times of re-
running the dishwasher (at least 8-10 times in 30 odd days) I lost my patience. I enquired verbally and the maintenance guy told me "I forgot" which
infuriated me. Then I an email to the management on May 28, 2011 - the management came back to work on May 31, 2011 and dishwasher finally replaced on 1
June 2011.
There have been a couple of other "mis-management" instances which have caused us similar anguish and pain but I took no action. I have made an error for
which I had to pay fine. My issue is, how can this incompetent management make all these "errors" and make us pay but wqhen it comes to an incidence like
I mentioned above they get away by "fixing it in 45 odd days"?
I am looking to make them pay for what they have done to us - made us suffer and made our life hell for a month when we had to deal with a broken
dishwasher. Any advice is appreciated.
PS - Only the last email on May 28 was in written. Everything else has been communicated orally only.
I moved into this apartment about 18 months ago. At the time of moving we tested the dishwasher which was not in pretty good condition but we decided it
should be fine and we did not ask for a new one from the apartment management. There was nothing conveyed to them in written. about two months back (end
of March and early April) we started seeing dishes not cleaned up and we informed the management first time in oral. They tried to repair it but that did
not work and I informed them of the same in-person again - this time the manager was also notified of the same. They tried to repair it again but I
showed them a dirty dish the next day and I was told they had ordered a new one. This was the last communication from their side in April (before 14th
April 2011). My parents visited me and my mom started doing dishes by hand since dishwasher was not cleaning in our apartment. Meanwhile, my wife was
told by the maintenance staff the dishwasher was on "backordered" every few days. This went on for over 45 days and finally after countless times of re-
running the dishwasher (at least 8-10 times in 30 odd days) I lost my patience. I enquired verbally and the maintenance guy told me "I forgot" which
infuriated me. Then I an email to the management on May 28, 2011 - the management came back to work on May 31, 2011 and dishwasher finally replaced on 1
June 2011.
There have been a couple of other "mis-management" instances which have caused us similar anguish and pain but I took no action. I have made an error for
which I had to pay fine. My issue is, how can this incompetent management make all these "errors" and make us pay but wqhen it comes to an incidence like
I mentioned above they get away by "fixing it in 45 odd days"?
I am looking to make them pay for what they have done to us - made us suffer and made our life hell for a month when we had to deal with a broken
dishwasher. Any advice is appreciated.
PS - Only the last email on May 28 was in written. Everything else has been communicated orally only.