What is the name of your state (only U.S. law)? California
My daughter lives in a gated community in Orange County owned by a huge property company.She thought she had lost a key card to her apartment. She went in the next day, paid the fee and got a replacement. The next day someone showed up at the complex managers office to try and get her key reprogrammed. He turned out to be a fellow employee where she worked that was fired for skimming credit card receipts. He obviously stole the card from my daughter. The mgr. told him he could not reprogram the card without permission. He left and came back again and was refused a second time. The third time within 3 hours he came back and told the Mgr.that he called my daughter and she said it was OK. While he was still there someone called and identified herself as my daughter and said it was OK to give him a card. The Mgr. gave him a card. Two days later the card was used to access my daughters apartment while she was at school and steal her cash and personal items. Video evidence and phone records confirm this story. My daughter was not the caller and was never called to in regards to giving the card to anyone. The Mgr. admitted to police and my daughter that he did not follow company policy and that it was his fault that the apartment was robbed. It seems that there should have been several red flags to alert the Mgr. to the fact that the guy was not legitimate. She would like to hold the complex and its owners responsible for the amount of her loss that renters insurance wont cover. Luckily I guess he was just a burglar and not some type of stalker.Thanks in advance!
My daughter lives in a gated community in Orange County owned by a huge property company.She thought she had lost a key card to her apartment. She went in the next day, paid the fee and got a replacement. The next day someone showed up at the complex managers office to try and get her key reprogrammed. He turned out to be a fellow employee where she worked that was fired for skimming credit card receipts. He obviously stole the card from my daughter. The mgr. told him he could not reprogram the card without permission. He left and came back again and was refused a second time. The third time within 3 hours he came back and told the Mgr.that he called my daughter and she said it was OK. While he was still there someone called and identified herself as my daughter and said it was OK to give him a card. The Mgr. gave him a card. Two days later the card was used to access my daughters apartment while she was at school and steal her cash and personal items. Video evidence and phone records confirm this story. My daughter was not the caller and was never called to in regards to giving the card to anyone. The Mgr. admitted to police and my daughter that he did not follow company policy and that it was his fault that the apartment was robbed. It seems that there should have been several red flags to alert the Mgr. to the fact that the guy was not legitimate. She would like to hold the complex and its owners responsible for the amount of her loss that renters insurance wont cover. Luckily I guess he was just a burglar and not some type of stalker.Thanks in advance!