Please help - what can we do in a situation like this?
Our lease is about up and we are looking for a new, better place for our family. We filled out an application and the agent is trying to reach our landlord days ago to no avail.
Our landlord wanted us to stay for a year after our lease is up which we discussed as a family and we decided we are not going to.
Now he's refusing to e-mail or call our agent to give a reference about us. We politely asked him several times to call him because time is an issue (the agency decides which applicant will get the rental based on a quick reference from the landlord.) He instead quickly goes away from home when he has a phone call, goes outside as if he wasn't home when the phone call comes, etc. He says he doesn't get the e-mails from our agent either.
We've been always current on our rent (in fact we always pay 1-3 weeks BEFORE the 1st), we were understanding (they're new landlords) and overlooked several issues out of being graceful towards them. We even gave them stuff for free out of sincere try to help with things they needed. We've had a good relationship and we just don't understand how someone can do this - basically stall so we won't get the place we've applied for because we run out of time.
We're afraid he's going to repeat this over and over just because of retaliation and since there are plenty of hopeful tenants in town we just won't get a place without reference. Every landlord or agent will think that something is seriously wrong with us if our landlord refuses to give us reference - while in reality we've tried to be the best tenants (and yes, we do have files to prove that we paid every month and we paid EARLY every month) also pictures to prove that we haven't done any damage to the place.
HELP!!
Our lease is about up and we are looking for a new, better place for our family. We filled out an application and the agent is trying to reach our landlord days ago to no avail.
Our landlord wanted us to stay for a year after our lease is up which we discussed as a family and we decided we are not going to.
Now he's refusing to e-mail or call our agent to give a reference about us. We politely asked him several times to call him because time is an issue (the agency decides which applicant will get the rental based on a quick reference from the landlord.) He instead quickly goes away from home when he has a phone call, goes outside as if he wasn't home when the phone call comes, etc. He says he doesn't get the e-mails from our agent either.
We've been always current on our rent (in fact we always pay 1-3 weeks BEFORE the 1st), we were understanding (they're new landlords) and overlooked several issues out of being graceful towards them. We even gave them stuff for free out of sincere try to help with things they needed. We've had a good relationship and we just don't understand how someone can do this - basically stall so we won't get the place we've applied for because we run out of time.
We're afraid he's going to repeat this over and over just because of retaliation and since there are plenty of hopeful tenants in town we just won't get a place without reference. Every landlord or agent will think that something is seriously wrong with us if our landlord refuses to give us reference - while in reality we've tried to be the best tenants (and yes, we do have files to prove that we paid every month and we paid EARLY every month) also pictures to prove that we haven't done any damage to the place.
HELP!!